In many organizations, the more visible the status is to higher levels of the organization, the less meaning it has.
Wait...what?
So if an executive wants to know how a portfolio of projects is doing, and which projects might be about to experience challenges, she may be pursuing a lost cause?
Yes. For two reasons.
First, many project managers have learned that “yellow light” or “red light” status reports make their lives more difficult with unwanted and generally unhelpful attention. “Green light” status reports, on the other hand, make it easier to focus on productive work, which may allow one to skate through the challenges and end up with a successful outcome. Maybe. Hopefully.
Second, as I have written elsewhere, what gets measured and reported on most status reports is rarely of any use in predicting and articulating the need for helpful and timely intervention. In many organizations, even if their status reports were accurate, the “yellow light” - and especially the “red light” - reports would be describing train wrecks in progress. Executive intervention would likely be too late to alter the course of history.
So what is an executive responsible for a portfolio to do? And what is a project manager navigating a career to do?
The answer in both cases, I contend, is to be a leader of cultural change. Leading downward, executives need to celebrate and reward those project managers who raise flags and ask for help in a timely fashion. And leading upward, project managers need to report status on the most important, and leading, indicators of project health, along with their recommendations for corrective action by the appropriate executives.
Without such a culture that clearly values the discussion of timely corrective actions, status reports may be little more than a nuisance to project managers and an empty comfort to portfolio executives.
Not much point to that.